Monday, October 03, 2016

nondefensive phrases

say these
  • really?
  • I see
  • I understand
  • that is interesting
  • that is your choice
  • i am sure you see it that way
  • you are entitled to your opinion
  • i am sorry you are upset
  • let's talk about this when you are calmer
  • yelling and threatening are not going to solve anything
  • this subject is off-limits
  • i don't choose to have this conversation
  • guilt peddling and playing the pity card are not going to work anymore
  • i know you are upset
  • this is nonnegotiable

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