Unfortunately, it appears that category rating is not yet being widely used. In 2003, GAO surveyed agency Chief Human Capital Officers and found that almost 60 percent were using category rating to “little or no extent.” The most cited reasons for not using the method were:
(1) a lack of agency policies for using the method,
lack of OPM guidance in how to use it,
a need to reprogram automated systems to
support the process,
(4) rigid OPM rules
and regulations, and
(5) concerns about
potential inconsistencies in use.
of these are procedural issues. Agencies
should not let procedural issues stand in
the way of employing a tool that could help
improve workforce quality and diversity by
allowing selection from a larger group of
The Homeland Security Act established the position of Chief Human Capital Officer for
each major agency and department. This individual has the statutory responsibility to advise and
assist agency heads and other officials in strategically managing the workforce.
GAO(2003) Opportunities to Improve Executive Agencies’ Hiring Processes, pp. 33-34.